PICK no.3

Returns & Refunds

Our return window, conditions, and refund process.

We want you to love your PICK no.3 order. If something is not right, contact us and we will help.

Eligibility

  • Contact us within 14 days of delivery for eligible return requests
  • Items should be unused and in original packaging where possible
  • Opened cosmetics may be non-returnable for hygiene reasons, except where defective or required by law

Defective or incorrect items

If you receive a damaged, defective, or incorrect item, email photos and your order number to info@pickno3.com.au. We will arrange a replacement or refund.

Refunds

Approved refunds are returned to the original payment method after we receive and inspect the return.